Is your Netgear Orbi device scaring you for no reason by flashing purple? If the answer to the question is yes, then know that you need to relax! It’s normal for a device to flash different color lights when something is going on with it. So, worry not as this issue can easily be fixed. Walk through the troubleshooting steps mentioned below and learn how to fix the Netgear Orbi purple light issue step-by-step.
Netgear Orbi Purple Light Issue: Possible Reasons
Mentioned below are the major reasons why the flashing of purple light on your Orbi device is annoying you:
- One of the top factors why you’re facing the purple light issue is because your Orbi router is properly connected to the modem. The connection between both your devices is poor.
- Your Netgear Orbi router is not synced to the Orbi satellite.
- If you’ve used cables to connect your device, then one of your cable connections is loose.
- Another reason why you’re being bugged by the purple light issue is because multiple devices are connected to your Orbi.
- Chances are that there are some internet-related issues from the end of your Internet Service Provider (ISP).
- Even long hours of inactivity or idle wireless network can make you encounter issues like the Netgear Orbi purple light issue.
- You might have messed up while updating the firmware of your Netgear Orbi router.
- The existence of viruses and malwares is another factor that’s stopping your device from functioning properly, thereby leading to the purple light issue.
- Perhaps your Netgear Orbi device is damaged or has some serious defect.
Now that you know about the possible reasons why you’re facing the purple light issue, it’s time that you take the help of the tips mentioned below and learn how to troubleshoot it.
How to Troubleshoot Netgear Orbi Purple Light Issue?
Explained below are the topmost troubleshooting steps that’ll help you in resolving the Netgear Orbi purple light issue:
Update the Firmware
First of all, start by updating the firmware of your Netgear Orbi device. Updating the firmware of your WiFi device is damn important if you want it to work well. Thus, follow the instructions outlined below and learn how to update the firmware of your device:
- Open up a web browser on your laptop.
- Access the Netgear Orbi login web page.
- Go to Settings and click on the Firmware Update button under the Administration section.
Now, follow the on-screen steps to finish updating the firmware of your Netgear Orbi device.
Note: If you want to update the firmware of your WiFi device by accessing the Orbi login web page, then you can take the help of the Netgear Orbi application.
Check the Internet Connection
Most technical issues arise due to a poor internet connection. Chances are that you’re facing the Netgear Orbi purple light issue because of your weak internet connection. To troubleshoot the issue, check the connection between the Orbi router and modem. Is it strong enough? No? Well, looks like you’re also standing on the path leading to issues like orbilogin not working.
Make sure that your Netgear Orbi router is well-connected to the modem. If you’ve connected your device wirelessly so far, it is recommended that you use an Ethernet cable to connect them. Using an Ethernet cable will ensure that your devices STAY connected.
Wrap Up
Thus, this was all about how to troubleshoot the Netgear Orbi purple light issue. After even following the above-mentioned tips, you aren’t able to fix the purple light issue, then it is recommended that you reset your device. Restoring your Orbi to its factory default settings will surely help you in getting rid of the purple light issue.
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