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How To Fix “Not Working” Issue In Rockspace Extender?

Rockspace extender not working

Admin by Admin
October 21, 2022
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In this article, we will solve the Rockspace extender not working issue. Due to some reasons or changes in our home network, the rockspace extender may stop working. Below is a list of possible situations and how to fix them.

Rockspace Extender Having No Signal Light

In this type of case, if your rockspace extender doesn’t have a signal light, it is possible to disconnect them from your router. It occurs when you construct any change in your firmware/software update, change the password of WiFi, or Router arrangement. Below are some troubleshooting steps for all the possible reason

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  • Go for the power cycle for the router and extender if you have not yet updated the process of firmware in your router or extender.
  • If you change the main password of your WiFi then you must have to reset your Rockspace WiFi extender and arrange it with a new WiFi password. If you don’t know how to reset your WiFi extender then read this line carefully.
  1. First, you have to take a paperclip in your hand, to press and hold the reset button which is mainly located in a hole at the side of the extender
  2. Press and Hold the button for 10 seconds.
  3. The red LED light in the extender indicates that the extender is rebooting. Wait for 30 seconds to access the rockspace extender.
  • Make sure that the extender is not plugged into a socket shelf.

Rockspace Extender Show Red Light

If you see a red light on the WiFi extender it means that there is an issue with your connection. It occurs when your rockspace extender is unable to receive a WiFi signal from the main router due to the many walls between your WiFi extender or router.

There are a few steps to resolve this working issue.

  • Try to place your extender in the range of the WiFi.
  • Check the channel settings of the WiFi extender. Set and increase the channels to auto mode after the rockspace extender login.
  • Try to upgrade the software of the firmware for better performance.

Blinking Lights On Rockspace Extender

If your rockspace extender shows the blinking light continuously. The main reason behind the corrupted firmware update is that your device is powered off during the upgrade of the firmware. Try some troubleshooting steps to fix this issue.

  • Try to reset your rockspace extender. Follow the previous step of resetting to solve this issue.
  • Update the latest firmware.
  • If your device is under warranty then replace it.

Follow these few steps to solve this problem permanently:

1. Restart Your WiFi Extender

Sometimes restarting your device will help you to resolve the issue:

  • Hold down the ON/OF button on the side of the WiFi extender.
  • Wait for a few seconds, until the light of the power LED goes off.
  • Hold down the ON/OF button and wait until the extender turns back on. If the light of the extender is not turned into a solid green then try to put the power plug of the extender in another power socket.
  • If the light of the extender is solid green but you are still facing the issue then go for the next step.

 2. Do Factory Reset

Now, let’s start, with a factory reset to restore the extender to its factory default settings.

  • You will find the reset button at the side of the WiFi extender.
  • Use a paper clip and hold down the paper clip onto the factory reset button for seven seconds until the light of the extender turns to solid orange.
  • Let out the button and wait for the extender to reset.. The power LED light of the extender turns solid green when the process is completely finished.
  • As a result, you will need to reconnect your WiFi extender to the home network.
  • After the reset, your rockspace wifi extender will ask you to set it up again. If you don’t know how to set up a Wifi extender then go to the rockspace wifi extender setup guide.

    3. Test Your WiFi Extender With Other Devices

  • First, open the WiFi settings in your device.

Note: If you are using a mobile phone make sure to switch off your mobile data to test the WiFi connection.

  • Now, look at the name of the extender WiFi Network.

Note: If you do not change the name of the extended network when you set it up, it will be the same as your home WiFi network.

  • Then, select the extended WiFi network and enter the password in them.
  • As a result, open a web browser on a mobile phone and search for the word ‘speed test’ in them.

To Conclude

We hope now you’re aware of how to fix the issues with your Rock Space WiFi extender in easy steps. If you are still facing working issues with the Rock Space extender then right to us in the comment below. Stay tuned for more updates. Rockspace extender not working

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