Are you going nuts because you aren’t able to access the Netgear Genie smart setup wizard? Well, there can be endless reasons why you’re facing this issue. But, what’s the point of worrying when our technical experts can help you out? Walk through this post and learn about the factors preventing you from accessing the Netgear Genie setup wizard along with the solutions to fix the issue.
Why Can’t You Access Netgear Genie Setup Wizard?
Reason 1. Outdated Firmware
Solution: Start by checking the firmware of your Netgear WiFi range extender. Is it outdated? If you are nodding your head in yes, then update the firmware of your device to the latest version right away.
For those of you who are unaware about the process of Netgear extender firmware update, you can either refer to the user manual for the instructions or get in touch with our well-versed technical experts. They are available to assist you 24/7.
Reason 2. Verify the Ethernet Connection
Solution: The next thing in line is to check the connection between your Netgear WiFi range extender and the router. If the Ethernet cable connecting your devices is worn out, replace it with a new one immediately.
Additionally, pay attention to the distance between your WiFi devices. Too much distance between them can also stop you from accessing the Netgear Genie setup wizard. So, make sure that your Netgear WiFi range extender and home router are placed in close proximity. Once done, try to access the Netgear Genie smart setup wizard. Are you able to
Reason 3. Incorrect Login Credentials
Solution: If you are still not able to access the Netgear Genie setup wizard, it’s probably because you’ve used incorrect login details. To troubleshoot the issue, use the correct username and password the next time you try to log in to your device.
Also, don’t forget to cross-check the default login credentials after entering them into their respective fields. The reason being, one wrong typed character is enough to redirect you to the wrong website.
Reason 4. Antivirus Software
Solution: Yes, installing an antivirus software on your system is a good thing to keep it safe from viruses. However, sometimes, an antivirus software can also stop you from accessing certain pages and websites.
To get rid of the issue, temporarily disable the antivirus software. If that doesn’t help you access the Netgear Genie setup wizard, reset your extender.
How to Reset Netgear WiFi Range Extender?
Walk through the step-by-step guidelines mentioned below and learn how to restore your Netgear WiFi range extender to the default factory settings:
First of all, make sure that your wireless extender is getting an adequate power supply from its wall outlet.
Once assured, find the Reset button located on your Netgear extender.
Carefully press the button using any pointed object like an oil pin, a paper clip, or a toothpick.
Give your device some time to get restored to the default factory mode.
If you follow these instructions with your eyes open, you’ll surely be able to reset your Netgear WiFi range extender without facing any difficulty.
Now, setup Netgear extender from scratch. You can use the WPS method, Manual method, or Nighthawk app to reconfigure your Netgear wireless range extender.
We’re all done! The troubleshooting tips mentioned in this post will surely help you access the Netgear Genie setup wizard with ease. On the off chance, you’re still trying to cope up with the same annoying issue, don’t hesitate to reach out to our well-versed technical experts. They are available 24/7.