Netgear Orbi is a powerful mesh system that spreads WiFi signals via router and satellites in the entire house. For your information, Orbi is a dual-band mesh system. It means it works on 2.4 GHz and 5 GHz network both. But, these days, users are complaining that they are not able to see the 5 GHz network on their client devices.
If you too are struggling with the same mess, you are suggested to pay attention to the techniques highlighted in this very write-up. But, first of all, we recommend you verify whether your router is broadcasting the 5 GHz network or not. You can do it by accessing orbilogin.com. Check out the next section to learn how.
Checking the Orbi 5 GHz Settings
Here are the steps that you should follow in order to check whether your router is broadcasting the 5 GHz network or not:
- Open a web browser on a computer hardwired to your Orbi router.
- Go to the login page and complete the login process using the password you specified to the Orbi router during the setup process.
- You can also use the Netgear Orbi account details (MyNetgear account).
- Once you get logged in, go to the wizard and click Wireless Settings under the Basic tab.
- You will be able to see the wireless settings.
- If the Enable SSID box is unchecked for 5 GHz band, check it and save the changes.
This is how you can check that the 5 GHz band is enabled or disabled for your Orbi router. You can move to the next section to learn various hacks to be followed if the Orbi router’s 5 GHz band is still not getting broadcasted.
Solutions: Orbi Not Showing 5 GHz
Before you implement the steps given below, it is recommended that you power cycle the entire Orbi mesh system. After all, you don’t know that a technical glitch on which Orbi unit is not allowing the mesh system to work appropriately. To power cycle the mesh system, you should unplug Orbi router and satellites one by one. After waiting for a few moments, you can power up all the devices and check if the problem you were facing has been fixed or not. However, you must not reach any conclusion before your Orbi gets fully powered up. It means Orbi router blinking white light becomes stable and then goes off.
- Update the Firmware: Outdated firmware of the router or satellite can be the reason why the Orbi router is not showing the 5 GHz band. Therefore, all you have to do is use the Orbi app or access the orbilogin URL and upgrade the firmware of your Orbi devices to their latest stable versions. However, we recommend you update the firmware of satellites first and then the router. It will make the process hassle-free for you.
- Keep Orbi at Optimal Location: The Orbi might deny broadcasting one of the frequency bands if you have not placed the Orbi device at an optimal location. Therefore, you are suggested to ensure that none of the Orbi device is placed in an improper place. By that we mean that your Orbi must not be placed near devices that emit electromagnetic frequencies and objects that contain a large amount of water. You are also suggested to keep the router and satellites away from metal objects. And yes, be very sure that your Orbi satellites are in the range of the WiFi router. Otherwise, Orbi satellite colors will turn pink/magenta which is not a good sign.
To Sum Up
It is now time to wrap up the post that told you what to do if the Orbi is not showing the 5 GHz band. It is expected that you will be able to fix the issue with the help of the aforementioned tips.
