Arris modem router is one of networking devices that connects with the ISP server socket as well as modem. It is easy to place and simple to configure in your house.
To connect modem to the Arris surfboard router you just have to use the Ethernet cable for physical setup. For configuration, you have to use your computer.
But, here we discuss Arris modem router problem that is interface is not working. We will describe the possible reasons why your Arris surfboard login interface is not responding.
Then, we will provide solutions and tips to fix the mentioned issue. So, let’s start the article with causing factors written down here.
Factors: Arris Interface Not Working
Here, you will get to know about possible reasons why your Arris modem router interface is not working. Let’s take a look at a list of factors.
- If your networking device is close to the electronic devices like microwave ovens, then you will get troubles to find network connection in your home.
- If any damaged cable is connected to the Arris modem router, then you will face similar problem, which is mentioned above.
- If you haven’t configured your router yet, then you will face problems to connect your computer or phone to the router.
- If the modem to Arris router link is not correct then this will be another strong reason of interface is not working.
Now, let’s learn how you can fix the Arris interface not working problem, which are given in next section of the article.
Fixes: Arris Interface Not Working
Here, we will provide four fixes to dispel the problem, just apply them.
1. Shift Away From Electronic Devices
The network interruptions caused by the electronic devices like microwave ovens. So, to dispel the internet issue, you have to shift the Arris device to an optimal location in your home. Make sure there are no electronic devices near to the new location.
2. Never Connect Damaged Cables
Connection between the modem and router can be established with the help of the Ethernet cable, but it should be in good condition. If you find any cut on the cable, then replace it right away. Also, you must check out power cord and make sure it is in good condition.
3. Configure Arris Device First
If your Arris router system is not configured and you are using internet, then you will get in trouble like above mentioned. So, you have to configure the Arris device first with the help of IP address 192.168.0.1 using your computer.
4. Correct Arris to Modem Link
Arris router and modem can be connected using the Ethernet cable. If the cable is not connected to the correct ports of the devices, then the internet service will not start. You have to insert the cable to the router’s WAN port and modem’s LAN port.
More Solutions
Reboot
- Find the power button.
- Press it twice.
- First press will turn the router off.
- Second hit will restart the device.
Reset
- Find the reset pinhole button.
- Use a pin or pen to long press it.
- The reset process will start.
- Router will start after 10-15 minutes.
Last Paragraph
Here, you have read possible reasons why your Arris modem router interface not working. After that, we have provided solutions and fixes to solve the interface is not working issue. Hope you have solved the issues easily with the help of above given troubleshooting tips.